What payment options are available to me?

Payments via the portal can be completed in two ways – Direct Debit or Direct Credit. 

Direct Debit payments are handled automatically when you click the Confirm and Send button to submit your contribution file – no further action is required. Direct Credit requires you to make the EFT or BPAY payment to the Clearing House bank account using a Payment Reference Number (PRN) and an amount that matches the total of your contribution file. Both methods are detailed in this guide, including how to set up or adjust your payment method, review the results of past payments, and understand any notifications that may be sent as a result of payment exceptions. 

For administration-level information on Payments and Payment Handling, see the EmployerPay Payments Handling Reference Guide. 

Your Payment method (Direct Debit or Direct Credit) is set up during your registration process (see the Getting Started quick reference guide for details), and can be adjusted via the Employer Maintenance button at any time (see Payment Details in this guide). Any changes to your payment method or details such as account numbers come into effect when you do your next upload and payment.