The status of the file will be updated throughout the duration of the submission and response process.This icon is displayed on the left side of the screen beside each STP file.The statuses below refer to single-employer submissions only. Multi-employer submission statuses should be interpreted differently. A table of these statuses is provided in the appendix.
ATO Responses
- The ATO should send a Confirmation Receipt within around 5 minutes, although the duration can be longer if the ATO system is unavailable due to planned / unplanned outage.
- The ATO should fully process your submission and send the outcome within24 hours, although the duration can be up-to 72 hours, particularly for large Employer submissions and during periods when the ATO is processing high-volumes (i.e.end of financial year).
- As the STP Portal completes validation before submission to the ATO, the vast majority of the ATO responses will be a Success Submission, in which case no further action is required.
- In a small number of scenarios,the ATO may return either an Error or Warning message, in which case you should review the ATO message and take the relevant corrective action in your Payroll Software.
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