It is possible to remove a member from the current file upload, but if the file has already been submitted, the member will remain in the Portal.
It is not possible to delete a member as this would also remove valid historic member records where the member may have had a different member number, payroll number or benefit category.
- From the Dashboard view, on the Maintenance panel, click the Member Maintenance button.
- If more than one employer is listed, select the employer of the member who you want to remove, and then click OK.
- Click Next to show all the member records on the Member view screen.
If a filter has been previously set to display member records with validation issues, these may display. Click Next again to continue to the Member view screen. - Search for and locate the member you want to remove.
- On the member’s row, in the Action column, click the Delete (Bin) icon.
If you proceed to click OK in the next step, this action cannot be undone. - To confirm the deletion and remove the member from the submission, click OK.
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