Each listed batch (ie contribution upload) in the Payment Report has an expand button that you can click to reveal more information about the payment process.
The payment processes are described in this table:
Payment process | Description |
Employer Batch Submitted | The File has been submitted to the Clearing House. |
Employer Payments Cleared | The employer’s payment to the Clearing House has cleared. |
SMSF Payment Sent | The Clearing House has sent payments to the SMSFs. |
APRA Fund Payment Sent | The Clearing House has sent payments to the APRA funds. |
Payment status
The payment status of an uploaded contribution file changes throughout the submission process. The key statuses are explained in this table.
Status | Description |
Fund Payment Successful: All fund payments within the submitted file were successfully sent to the super funds. | |
Processing: The submitted file is still undergoing processing – either between the employer and the Clearing House, or the Clearing House and the super funds. | |
Fund Payment Failure: At least one of the super funds within the submitted file has rejected the contributions received. You can check the Reports screen for a message from the fund that confirms the rejection. | |
Payment Cancelled: The payment the employer has submitted for the file has been cancelled. |
Drilling down to the contribution upload
For each listed result in the Payments Report, you can drill down to the upload of the original contribution file. On the payment row that you want to investigate, in the Actions column, click the grid icon .
Depending on the Batch process status, another tab opens in your browser and displays the Contribution History screen or the Contribution File Upload screen.
For more information, see the Contributions History View and the Uploading your file quick reference guides.
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