How do I check the payment status for each contribution?

Payment status

The Contribution History screen also provides a quick view of the current status of each submission’s payment(s).

a - The Expected column shows the total amount of the contributions submitted via the contribution file.

b - The Received column shows the total of the payments received for a submission.

c - The Refunded column shows the total of any refund amounts for a submission.

Payment status timing

As soon as you click Confirm and Send during a file upload, the total contribution amount will display in the Expected Column in the History screen. This occurs whether the payment type is Direct Debit or Direct Credit.

The amount in the Received column displays after the payment has been received and matched against the submitted data, and is ready for pay out.

• Direct Credit payments display in the Received column after the Clearing House has matched a payment to a submission.
• Direct Debit payments display in the Received column after the direct debit payment has been cleared.

Refund amounts display in the Refunded column when the Clearing House receives a refund message from a super fund. The payment is sent to the employer refund account directly from the fund.