I have received a stapling error check. What does this mean?

If an employee has not selected a super fund before their employer submits their contribution and there is no fund against the employee’s name in the contributions file, a stapling error check will occur.

To resolve this error, you will need to either:

1. request the employee choose a complete the choice of super fund form, or

2. contact the ATO and determine whether the employee has a stapled super fund account.

Note: If the employee does not have a stapled account, you may register the employee for your default super fund.