Troubleshoot
- What are some of the common SuperStream message types and their responses?
- How do I view the history of changes made to a member?
- Validation Rules table
- How do I set up a payment method in the portal?
- How do I confirm that a super fund has received a contribution payment?
- How do I view past payments?
- How do I find refund information?
- What super file format can I use in the portal?
- How do I upload a new contribution file?
- How do I find out what SuperStream errors mean?
- How do I add a new member to a fund?
- How do I locate the member number for a new employee?
- What should I do when a matching exception occurs when uploading a file?
- I have received a stapling error check. What does this mean?