How do I correct a possible employee match?

Click the arrow to the right of a possible employee match exception to see the details and the resolution options.

In the final example below, the data in the upload contains very similar information to another employee in the Portal (from a previous upload). Depending on the employee information, you can take one of the following actions:

a. Correct the employee’s information from the upload by directly typing over the information in the fields under Your uploaded data.

For example, you may need to correct or adjust the Payroll No. or TFN.
b. Add a new employee to the Portal by clicking anywhere in the first row to use the information in the upload, and then clicking the Create New Employee button that displays.
c. Keep the information in the Portal and disregard the information in the upload by clicking              anywhere in the second row, and then clicking the Accept button that displays.
    Note: This action may create a key data exception. 
d. Remove the entry from the upload by clicking Remove.