Registering to use employee onboarding

• How do I know if I have access to Employee Onboarding?
• How do I activate my employer account?
• How do I set up my employer default super fund in the portal?

Create an employee file

• Access the Employee File template
• What information do I need to be able to start the process to onboard a new employee?
• How do I upload a new employee file?
• How do I review my employee file mapping?
• Why have I got validation errors in my employee file?

Download employee information

• How do I know if an employee has completed their on-boarding?
• How do I identify employees that have not completed their onboarding?
• How do I view the on-boarded employee details in the portal?
• How do I assign an 'Active' status for employees that have completed their onboarding?
• How do I download employees and their data when they have completed onboarding?

About Super Selector

• How does an employee start with onboarding?
• What does an employee need to complete when using the on-boarding tool?

Troubleshooting

• How does Super Selector work?
• Why isn't my employee receiving the 'Welcome email'?
• My employee has used an incorrect email. What should I do?
• How do I correct a 'possible employee match' that has been identified in my onboarding file?
• How does the TFN declaration get sent to the ATO?